Someone over the age of 19 must sign for the delivery. If no one is home, our preferred courier will leave a door knocker so you know they have been there. You must contact them directly to arrange for a new delivery date. If alternative arrangements are not made to re-deliver your wine will be shipped back to us and you will incur a re-stocking charge.
Shipping to an office address is always recommended as someone will be there during the delivery times. You can always change your shipping address to a place of work.