Visit our website www.montecreekranchwinery.com. Sign in to your account on the top right corner of the homepage. Instructions are there if you have forgotten your username or password. This…[Read More]
Q. I don’t like one of the wines in my most recent shipment… Can i exchange it?
Wines you receive in your wine club shipment cannot be exchanged. We hope that you will open the bottle of a variety that you don’t think you like and…[Read More]
Q. How do I contact the Monte Creek Ranch Wine Club?
You may contact the support team to help you with all of your questions or concerns. Phone number: 250.573.5399 x 6 Email: wineclub@montecreekranch.com
Q. How and when will I be charged for my Wine Club Shipments?
Once you have subscribed to be a Wine Club Member, you will receive 6 or 12 bottles of wine 2 times a year. Your wine club shipments will automatically…[Read More]
Q. How long will you hold my Wine Club shipment?
Due to storage restrictions, we are able to hold your wine club packages for a maximum of 3 months. If you are attempting to claim a wine club package…[Read More]
Q. I haven’t received any communication from the wine club, is something wrong?
We do all of our club communication through MailChimp. Information regarding shipment details are all sent through MailChimp so make sure that you have provided us with the correct…[Read More]
Q. How are wines chosen for each order?
Our winemaker will select an assortment of wine for you, based on your choice of a white wine, red wine, or mixed bottle membership. Members do not get to…[Read More]
Q. How much will I pay for shipping for each wine club order?
Shipping is $20 for 6-Bottle Wine Club Members and shipping is free for 12-Bottle Wine Club Members.