Someone over the age of 19 must sign for the delivery. If no one is home, our preferred courier will leave a door knocker so you know they have…[Read More]
Q. Can I add additional bottles to my wine club package?
You certainly can. Just log into your account and add to your order. Your package must meet the minimum bottle number based on your membership type (6 or 12…[Read More]
Q. Can I switch membership types?
Absolutely. Your preferences are important to us, and we know they can change from time to time. We offer flexibility in changing your membership provided we are given 15…[Read More]
Q. How do I update my address and/or credit card?
Visit our website www.montecreekwinery.com. Sign in to your account on the top right corner of the homepage. Instructions are there if you have forgotten your username or password. This…[Read More]
Q. I don’t like one of the wines in my most recent shipment… Can I exchange it?
As of our April 2020 shipment, we are now offering customization. You may swap out or add wines to your shipment. All changes must be made before the designated…[Read More]
Q. How do I contact the Monte Creek Wine Club?
You may contact the support team to help you with all of your questions or concerns. Phone number: 250-573-5399 Email: [email protected]
Q. How and when will I be charged for my Wine Club Shipments?
Once you have subscribed to be a Wine Club Member, you will receive 6 or 12 bottles of wine 2 times a year (April & October) Your wine club…[Read More]
Q. How long will you hold my Wine Club shipment?
Due to storage restrictions, we are able to hold your wine club packages for a maximum of 3 months. If you are attempting to claim a wine club package…[Read More]